AI Golfing Coach support

Stuck on something? Email support@aigolfingcoach.com from the address on your account, say which phone you use, and describe what you saw. A screenshot helps. The answers below cover the common questions.

Signing in

• Sign in with Apple, Google, or a one-time code sent to your email. Use the same method each time; a different method with a different email is a different account.
• No code arrived? Check spam, wait a minute, then request a new one. Codes expire after 10 minutes.

Filming a swing

• Film face-on (facing your chest) or down the line (behind your hands, looking at the target), with your whole body and the club in frame.
• Slow-motion (120 or 240 fps) gives the most detail. A normal video still gets a score; anything the camera could not see is left out rather than guessed.
• You can also import a swing video from Photos.

Subscriptions and purchases

• Pro is billed by the App Store or Google Play, not by us. Manage or cancel it in the app under Account → Manage subscription, or in your store account settings.
• Subscriptions renew automatically unless cancelled at least 24 hours before the period ends. Refunds are handled by Apple or Google under their policies.
• New phone, or Pro not showing? Open Account and tap Restore purchases while signed in to the store account that paid.

Your data

• Delete your account in the app: Account → Delete account. Full steps and what is removed are on Delete your account.
• What we collect and why is in the Privacy Policy; the rules of use are in the Terms.